Training & Documentation

Individuals learn in a variety of ways. Information must be provided in language & formats that meets people where they are and provides detailed, but accessible, instructions that explain the who, what, why of relevant tasks. I've been proud to make many contributions to my organizations training library by providing written guides on a variety of topics as well as providing one-on-one and group training such as:

Fee-for-service Revenue Cycle basics
Understanding & responding to Revenue Cycle reports
EHR functionality
Eligibility & benefits verification
EDI transactions
CMS-1500 & UB 04 claim submission